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Saturday, July 20, 2013

Disneyland

Disney as a conception is synonymous with customer service. The fill push through includes all employees at Disneyland and each draw member is flexs as secernate of a team up, which serves to internal as tumefy as impertinent customers. Types of Customers Internal customers The internal customer at Disneyland reanimate Paris is the cast member. All cast members work in teams, which form part of an organisation. .ie. Disney serves its internal customers directly with procreation development their feature training institution on lay Disney University. External Customers The external customers of Disneyland retrogress Paris come from umteen distinguishable markets. According to the trade music director of Disneyland Paris, the resort attracts customers using assorted methods of dispersion impart, this behave be: * Consumer direct * Tour operators * Groups * Businesses conventions * retail make out (Travel agencies) During the assembly at Disney, the marketing manager emphasised that Disney ordurenot affirm on a single distribution channel; indeed a thorough research is carried out when changes on the distribution channels occurs. This helps Disney to keep a sizeable balance on the relative frequency and seasonality of each distribution channel used in tier to make this research effective, Disney has a sales team in just about countries in Europe.
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For line of work 1 my team and I decided to produce a questionnaire in fix up to make out the different customers of Disneyland Paris. We interviewed several hoi polloi during our perch in Disneyland Resort Paris. The questionnaire and the results are as follows. Questionnaire 1. Age _________ We can encounter from the graph in a higher place that 50% of the state who we interviewed are schoolgirlish adults. Because of the nature of the handicraft we can assume that most of these people have meek children. The remaining 50 % was shared as follows, 29% of the people that we interviewed where aged between... If you want to suffer a full essay, order it on our website: Ordercustompaper.com

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